Digital Products & AI Prompts

InterPrompt primarily provides digital AI prompt products, prompt templates, workflow resources, and other downloadable or electronically delivered digital content.

Because digital products can be accessed, downloaded, copied, or used immediately after delivery, refund eligibility may differ from physical products. Please review the product information carefully before completing your purchase.

Refund Eligibility

A refund may be considered when there is a genuine issue with the purchase that prevents the customer from reasonably receiving or accessing the digital product purchased from InterPrompt.

• The purchased digital product was not delivered as expected.
• The provided download or access information does not work after reasonable troubleshooting.
• A technical issue prevents access to the purchased product and cannot be reasonably resolved.
• A duplicate transaction was accidentally completed for the same product.

Digital Delivery Issues

InterPrompt delivers digital products electronically. If you have completed payment but cannot locate your purchased prompt, please first check the email address used during checkout, including spam, promotions, and junk folders.

If the product is still unavailable, contact us with your order information so we can verify the transaction and assist with delivery or access.

Duplicate Orders

If you accidentally purchase the same digital product more than once in separate transactions, please contact InterPrompt as soon as possible.

After verifying the duplicate transaction, we may provide an appropriate refund for the duplicate purchase where applicable.

Technical Problems

Before requesting a refund for a technical issue, we may ask you to provide basic information about the problem so that we can investigate and attempt to resolve it.

This may include your order number, the email address associated with the purchase, relevant screenshots, or a description of the issue.

If the problem can be reasonably resolved through support, we may provide troubleshooting assistance instead of issuing a refund.

How to Request a Refund

To request a refund, contact InterPrompt through our official contact page and provide enough information for us to identify the transaction.

• Your order number
• The email address used for the purchase
• The name of the purchased prompt or product
• A brief explanation of the refund request
• Relevant screenshots or error details when applicable

Providing accurate order information helps us review your request more efficiently.

Refund Review & Processing

Refund requests are reviewed based on the order details, product type, delivery status, and reason provided by the customer.

If a refund is approved, the refund will generally be sent through the original payment method used for the transaction whenever possible.

The time required for the refunded amount to appear in your account may depend on the payment provider or financial institution.

Non-Refundable Situations

Refunds may not be available in situations where the digital product has been successfully delivered, accessed, downloaded, or used, unless required by applicable law or an exception is approved by InterPrompt.

Refunds may also not be available when the issue results from incorrect information provided by the customer, incompatibility with a third-party AI platform, changes to an external AI service, or dissatisfaction with AI-generated output.

AI-generated results can vary depending on the AI model, model version, settings, instructions, context, and other external factors. InterPrompt does not guarantee that a prompt will produce a specific result in every AI system.

AI Platform Compatibility

Some InterPrompt products may be designed for use with AI platforms such as ChatGPT, Gemini, Midjourney, Claude, Flux, Veo, Sora, or other third-party AI tools.

These platforms are operated independently from InterPrompt and may change their features, interfaces, models, pricing, availability, or usage requirements.

A change made by a third-party AI provider does not automatically constitute a product defect or qualify for a refund.

Contact Us About a Refund

If you believe your purchase qualifies for a refund, please contact InterPrompt with your order details and a clear description of the issue.

Our team will review the request and provide appropriate assistance based on the circumstances of the transaction and this Refund Policy.