Delivery Policy
InterPrompt provides AI prompts and digital resources through electronic delivery. This policy explains how your digital products are delivered, when you can expect access, and what to do if you experience a delivery issue.
Digital Product Delivery
InterPrompt is a digital marketplace offering AI prompts, prompt templates, AI workflow resources, and other electronically delivered digital products.
No physical products are shipped by InterPrompt. Purchased digital products are delivered electronically through the delivery method specified on the relevant product or order page.
Order Processing
After your payment has been successfully confirmed, InterPrompt processes your order and prepares the purchased digital content for delivery.
Most digital products are designed for electronic delivery without physical shipping or handling. Processing time may vary depending on the product, payment confirmation, and technical conditions.
Email Delivery
When email delivery is used, your purchased AI prompt or related digital product information may be sent to the email address provided during checkout.
Depending on the product, the delivery email may contain a download link, access information, product instructions, or other information required to use your purchase.
Please ensure that the email address entered during checkout is correct and accessible.
Downloads & Product Access
Some InterPrompt products may be provided through downloadable files or electronic access links. Delivery instructions may vary depending on the specific product purchased.
- Downloadable AI prompt files
- Prompt templates and structured resources
- Digital guides or supporting documentation
- Product access links or instructions
Please review the product description before purchasing to understand the expected delivery format.
Customer Information
Accurate customer information helps ensure that digital orders can be processed and delivered correctly.
Customers are responsible for providing an accurate and accessible email address during checkout. InterPrompt cannot guarantee successful delivery when incorrect or inaccessible contact information is provided.
If you notice an error in your order information, please contact us as soon as possible.
Delayed or Missing Digital Delivery
If you have completed your purchase but have not received your digital product, please check your inbox, spam folder, junk folder, and promotional folders first.
If the delivery email is still unavailable, contact InterPrompt with your order information so that we can verify the transaction and assist with the delivery.
We may request your order number and the email address associated with the purchase to verify ownership and locate the transaction.
Delivery Support
If a download link does not work, a delivered file appears to be incomplete, or you experience another reasonable access issue, please contact our support team.
To help us investigate efficiently, please provide your order number, the product name, and a brief description of the issue.
Where appropriate, InterPrompt may provide updated access information, a replacement delivery, or troubleshooting assistance.
Third-Party AI Platforms
Some prompts available through InterPrompt are designed for use with third-party AI platforms, including tools such as ChatGPT, Gemini, Claude, Midjourney, Flux, Veo, Sora, and other AI systems.
InterPrompt does not control the availability, features, pricing, model behavior, account requirements, or technical functionality of third-party AI platforms.
Changes made by an external AI provider may affect how a prompt performs or how it can be used.
Delivery Verification
For certain orders, InterPrompt may verify payment status and order information before releasing digital content.
This verification helps protect customers and the store against unauthorized transactions, duplicate orders, or other payment-related issues.
Additional verification may occasionally affect the timing of digital delivery.
Contact Us About Delivery
If you have a question about digital delivery, cannot locate your purchase, or experience an access problem, please contact InterPrompt through our official contact page.
Include your order details whenever possible so our team can identify your purchase and provide the appropriate assistance.
Fast & Convenient Digital Access
InterPrompt is designed around electronic delivery, allowing customers to receive AI prompts and digital resources without physical shipping. Keep your checkout email accessible so your purchase information can reach you smoothly.
Can't Find Your AI Prompt?
If you have completed your purchase but cannot access your digital product, contact us and we'll help you check the order and delivery information.
